What we Do Best

Our Services

What We Can Exactly Do For You

Because we believe that know-how and interpersonal skills are essential values in luxury hotels. We have created a range of services and knowledge exchange, connecting different disciplines to imagine an overview of any advanced hosting environment.

Mystery Shopper

Better than a traditional inspection as a mystery guest, it’s an experience that brings you solutions

Transition manager

The best solution to keep the quality and maintain your team motivated

Room Division

How to optimize the Room Division tailored specifically for YOUR property

Guest Experience

A focus to details will improve your pourcentage of return guests and guest satisfaction.

Action Plan

With a complete analysis of the situation, of your culture, of your brand image, an adapted training will make it possible to reach our final goal.

Adapted Procedures

In order to ensure the sustainability of our strategy, SOPs (Standard Operating Procedure) will be tailor-made and adapted to your establishment.