How to attract and retain customers in luxury hotels

How to attract and retain customers in luxury hotels

Many people are in love with luxury and high-end services and are willing to spend lavishly for their comfort, especially when staying in hotels. Wealthy heirs, members of royal families, businessmen, newly wealthy people, celebrities… are the main clients of...
Why are loyalty programs a major asset for hotels?

Why are loyalty programs a major asset for hotels?

The hospitality industry is a trade. To develop your business, you need guests who will book your rooms and buy your products and services. Note that it is never easy to find customers. And although there are no exact figures to prove it, it is sure that it costs more...