Rewarding your hotel’s guests: should you join a common program?

Rewarding your hotel’s guests: should you join a common program?

With the current situation in the tourism business and more precisely in the hospitality sector, it is more than recommended to keep a loyal clientele. Through different programs and strategies, it is a matter of creating a privileged relationship with its customers...
Hotel opening: how to dispatch the type of rooms and their price?

Hotel opening: how to dispatch the type of rooms and their price?

The hotel market today With a simple click, any customer can access a plenty of offers all more different than the others. There is indeed an embarrassment of choice in an extremely competitive sector where new players are constantly appearing. This overabundance of...
5 reasons to have your hotel equipment audited by a consultant

5 reasons to have your hotel equipment audited by a consultant

The reputation of a hotel is quickly affected by negative comments published on the Internet by unhappy guests. These days, standards are high and some negligence is unforgivable. A hotel consultant can help you identify potential shortcomings in your hotel offering,...
How to attract and retain customers in luxury hotels

How to attract and retain customers in luxury hotels

Many people are in love with luxury and high-end services and are willing to spend lavishly for their comfort, especially when staying in hotels. Wealthy heirs, members of royal families, businessmen, newly wealthy people, celebrities… are the main clients of...