Achieving goals and setting priorities
Depending on your needs and your expectations, action plans will be put in place.
As the goal is to work closely with your department heads, we will put strategies in place to define the objectives to achieve your objectives, according to the defined priorities.
Luxury Hospitality Consulting is not here to change and challenge your organizations. But to help you stand out from your competitors and to keep your customers loyal.
Each action plan will be clear and complete, in order to be understood and put in place by your teams. The priority will be to choose one or two actions maximum by department in order to be sure that they become automatisms for each employee and your customers can see improvements and changes.
1. What is luxury hospitality consulting?
Luxury hospitality consulting helps hotels, resorts, and hospitality businesses improve guest experience, operational efficiency, and brand positioning. Our role is to provide tailor-made strategies that increase revenue, enhance reputation, and create unforgettable experiences for your guests.
2. Why should I hire a hospitality consulting firm?
A consulting firm brings external expertise, industry benchmarks, and proven strategies that internal teams may not have the time or perspective to develop. By working with us, you benefit from years of international experience and solutions adapted to the specific challenges of luxury hospitality.
3. What types of hotels and businesses do you work with?
We specialize in luxury and boutique hotels, resorts, private clubs, and lifestyle hospitality brands. Whether you run a 5-star city hotel or a destination resort, we adapt our methods to your unique environment.
4. How will consulting improve my guest experience?
We analyze every stage of the guest journey — from booking to check-out — to identify gaps and opportunities. Through staff training, service design, and personalized touchpoints, we help you exceed guest expectations and foster loyalty.
5. Can you also help with marketing and online visibility?
Yes. Beyond operational consulting, we assist with digital marketing strategies, online reputation management, and SEO optimization to ensure your property stands out in a competitive market.
6. How do you measure the success of your interventions?
We use key performance indicators (KPIs) such as guest satisfaction scores, online reviews, occupancy rates, RevPAR, and direct bookings. Every project comes with a detailed reporting process to track tangible results.
7. Do you work with international clients?
Absolutely. We serve clients worldwide, with a focus on Europe and North America, offering services in English, Italian and French to adapt to global hospitality markets
8. What makes your consulting agency different?
Our approach combines strategic insight with hands-on implementation. We don’t just recommend solutions — we train your teams, follow up on progress, and make sure improvements are sustainable long-term.
9. How quickly can I expect results?
Some improvements, like staff training and guest experience enhancements, can deliver immediate impact. Strategic initiatives, such as brand repositioning or marketing campaigns, usually show strong results within 3 to 6 months.
10. How can I start working with Luxury Hospitality Consulting?
Simply contact us for a first consultation. We’ll assess your current challenges and propose a tailored action plan to elevate your property to the highest standards of luxury hospitality.