What are all the technical terms you need to know in the hotel industry?
When traveling or planning, we read or hear some terms without really knowing what they mean, here is a key terms list related to the hotel industry.
How to attract and retain customers in luxury hotels
Facing a strong competition, the luxury hotel sector must do everything possible to attract customers: modernity, originality, luxury, comfort and quality.
How to manage negative customer reviews without hurting your hotel reputation?
Answering to to negative reviews to avoid bad buzzs and maintain your e-reputation, we'll explain everything to you!
Why are loyalty programs a major asset for hotels?
Well-prepared, loyalty programs allow hotels to retain their established clients and recruit new ones.