How to attract and retain customers in luxury hotels
Facing a strong competition, the luxury hotel sector must do everything possible to attract customers: modernity, originality, luxury, comfort and quality.
How to manage negative customer reviews without hurting your hotel reputation?
Answering to to negative reviews to avoid bad buzzs and maintain your e-reputation, we'll explain everything to you!
Why are loyalty programs a major asset for hotels?
Well-prepared, loyalty programs allow hotels to retain their established clients and recruit new ones.