What impact will losing a star have on your hotel?
The consequences of losing a star for a hotel are multiple but can be mitigated.
5 things guests consider before booking a hotel
The most important ones are the price, the location of the hotel, the reviews of former guests, the number of stars the hotel has, the quality.
Ways to reduce the costs of your hotel without lowering the quality
Quelques manières de diminuer les charges de son hôtel sans baisser en qualité pour garder sa clientèle satisfaite.
Rewarding your hotel’s guests: should you join a common program?
Il est plus que jamais recommandé de garder une clientèle fidèle pour les établissements hôteliers de nos jours, voici pourquoi.
Hotel opening: how to dispatch the type of rooms and their price?
The opening of a hotel requires a good positioning in its market and a perfect study of its commercial offer.
5 reasons to have your hotel equipment audited by a consultant
Discover 5 reasons to have your hotel facilities audited by a luxury hotel consultant.
What are all the technical terms you need to know in the hotel industry?
When traveling or planning, we read or hear some terms without really knowing what they mean, here is a key terms list related to the hotel industry.
How to attract and retain customers in luxury hotels
Facing a strong competition, the luxury hotel sector must do everything possible to attract customers: modernity, originality, luxury, comfort and quality.
How to manage negative customer reviews without hurting your hotel reputation?
Answering to to negative reviews to avoid bad buzzs and maintain your e-reputation, we'll explain everything to you!
Why are loyalty programs a major asset for hotels?
Well-prepared, loyalty programs allow hotels to retain their established clients and recruit new ones.